Privacy Policy

The use of the Internet pages of ATC Albatros Tea & Coffee DMCC is possible without any indication of personal data. However, if you want to use specific services via our website — for example requesting a video call or contacting us — processing of personal data may become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain your consent.

The processing of personal data, such as name, address, e-mail address or telephone number, is always in line with the General Data Protection Regulation (GDPR) and the country-specific data protection regulations applicable to ATC Albatros Tea & Coffee DMCC. As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, you are free to transfer personal data to us via alternative means, e.g. by telephone.

This declaration uses the terms of the GDPR. Personal data means any information relating to an identified or identifiable natural person (the “data subject”). Processing is any operation performed on personal data, such as collection, recording, storage, use, disclosure, erasure or destruction. Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future. Profiling is any form of automated processing used to evaluate certain personal aspects. Pseudonymisation is processing in such a manner that the data can no longer be attributed to a specific data subject without additional information.

The controller is the person or body which determines the purposes and means of the processing. A processor processes personal data on behalf of the controller. A recipient is a body to which personal data are disclosed. A third party is a body other than the data subject, controller, processor and persons authorised to process the data under their direct authority. Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes.

ATC Albatros Tea & Coffee DMCC
DMCC Coffee Center
Plot No. S10814
Unit No. G-03
Jebel Ali Free Zone-South
Dubai, United Arab Emirates

Tel: +971 (0) 4 886 1338
Email: info@dph-industries.com

Our Internet pages may use cookies. Cookies are text files stored on a computer system via an Internet browser and identified by a unique cookie ID. Through cookies we can provide the users of this website with more user-friendly services that would not be possible without the cookie setting, for example by recognising returning visitors and optimising the use of our website.

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of your Internet browser, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via your browser or other software programs. If you deactivate the setting of cookies, not all functions of our website may be entirely usable.

When you or an automated system call up our website, a series of general data and information is collected and stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (referrer), (4) the sub-pages accessed, (5) the date and time of access, (6) an Internet protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using this general data and information, we do not draw any conclusions about the data subject. Rather, this information is needed to deliver the content of our website correctly, to optimize the content of our website, to ensure the long-term viability of our information technology systems and website technology, and to provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. This anonymously collected data is analyzed statistically with the aim of increasing data protection and data security, and is stored separately from all personal data provided by a data subject.

Our website contains information that enables quick electronic contact with our enterprise, including contact forms, a request for a video call, e-mail addresses and messaging services such as WhatsApp. If you contact us by any of these means, the personal data you transmit — for example first name, surname, company, city, country, e-mail address, telephone number and the reason for your enquiry — is automatically stored. Such personal data transmitted on a voluntary basis is stored for the purpose of processing or contacting you, and is not passed on to third parties unless there is a statutory obligation to do so.

Where you give consent (for example by ticking a consent box in our contact form), the legal basis for this processing is Art. 6(1) lit. a GDPR; where the processing serves pre-contractual measures, the legal basis is Art. 6(1) lit. b GDPR. You may withdraw your consent at any time with effect for the future.

Where we offer the opportunity to subscribe to our newsletter, the input mask used for this purpose determines what personal data are transmitted. A confirmation e-mail is sent in the double opt-in procedure to prove that the owner of the e-mail address is authorized to receive the newsletter. During registration we also store the IP address of the computer system used, as well as the date and time of registration, in order to understand possible misuse of an e-mail address at a later date.

Our newsletters may contain tracking pixels — miniature graphics embedded in HTML e-mails which enable log file recording and analysis, so that we can see if and when an e-mail was opened and which links were called up. This data is used to optimize the shipping of the newsletter and to adapt future content. The data is not passed on to third parties. You may unsubscribe and revoke your consent at any time using the link in each newsletter or by contacting us; the personal data will then be deleted.

We process and store your personal data only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which we are subject. If the storage purpose no longer applies, or if a prescribed storage period expires, the personal data is routinely blocked or erased in accordance with legal requirements.

You have the right to obtain confirmation as to whether personal data concerning you is being processed, and the right of access to that data and to the information listed in Art. 15 GDPR, including the purposes of processing, the categories of data, the recipients, the envisaged storage period and — where the data is not collected from you — any available information as to its source.

You further have the right to rectification of inaccurate personal data (Art. 16 GDPR), the right to erasure (“right to be forgotten”, Art. 17 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to data portability (Art. 20 GDPR), the right to object to processing based on Art. 6(1) lit. e or f GDPR — including objection to direct marketing at any time (Art. 21 GDPR) — and the right not to be subject to a decision based solely on automated processing, including profiling (Art. 22 GDPR).

Where processing is based on consent, you have the right to withdraw your consent at any time with effect for the future. You also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at info@dph-industries.com or any employee of the controller.

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific purpose. Where processing is necessary for the performance of a contract to which you are party, or for pre-contractual measures such as enquiries concerning our products or services, the processing is based on Art. 6(1) lit. b GDPR. Where we are subject to a legal obligation, such as the fulfillment of tax obligations, processing is based on Art. 6(1) lit. c GDPR. In rare cases processing may be necessary to protect vital interests (Art. 6(1) lit. d GDPR). Finally, processing may be based on Art. 6(1) lit. f GDPR where it is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

Where the processing of personal data is based on Art. 6(1) lit. f GDPR, our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

The criterion used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of a contract or the initiation of a contract.

The provision of personal data is partly required by law (e.g. tax regulations) or can result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that you provide us with personal data, which must subsequently be processed by us. Non-provision of the personal data would have the consequence that the contract could not be concluded. Before providing personal data, you may contact any of our employees, who will clarify whether the provision is required by law or contract, whether there is an obligation to provide it, and the consequences of non-provision.

As a responsible company, we do not use automatic decision-making or profiling.